Help

We see you’ve made it to our help page- here you’ll find answers to the most common questions about orders, shipping, returns, reviews, and contacting us.

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Orders

• How do I place an order?

Browse our products, select your size/variant, and click Add to Cart. Then complete checkout using your preferred payment method.

• Can I edit or cancel my order?

Orders can only be edited or canceled before they are shipped. If you need to make a change, please contact us immediately at contact@themaxwellvintage.com.

• What payment methods do you accept?

We accept all major credit/debit cards and PayPal.

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Shipping

• How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery times depend on your location.

• Do you ship internationally?

Yes! Shipping costs and delivery times vary by country. Check at checkout for exact rates.

• How much does shipping cost?

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

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Returns & Refunds

• How do I request a return?

If you’re not satisfied with your order, feel free to fill out our return form!

• How long does a refund take?

Once we receive your returned item, refunds are usually processed within 5–7 business days.

• Are returns free?

Return shipping is usually paid by the customer, unless the item is defective or we made an error.

For full details, see our Return Policy page.

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Reviews

• How can I leave a review?

After your purchase, you’ll receive an email with a link to leave a review.

Alternatively, you can check our Leave a Review page for instructions.

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Contact

If you can’t find what you’re looking for here, reach out directly:

Email: contact@themaxwellvintage.com

We usually respond within 24–48 hours on business days.